Privacy Policy
Last updated: [9/5/2025]
At Samson’s Hair Wellness, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or purchasing from our website.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order.
- Account Information: Login credentials if you create an account.
- Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders securely.
- Provide customer support and respond to inquiries.
- Improve our website, products, and customer experience.
- Send promotional offers, updates, or newsletters (only if you consent).
- Comply with legal obligations such as tax and accounting requirements.
3. Sharing of Information
We do not sell or trade your personal information. We may share your data only with:
- Payment providers (for secure transactions).
- Delivery partners (to fulfill your orders).
- Service providers such as hosting, analytics, or marketing tools.
- When required by law or to protect our business and users.
4. Cookies
Our website uses cookies to improve user experience, track preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We use encryption and secure payment gateways to protect your data during transactions. While we take strong measures, no online transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing emails at any time.
- Request data portability.
- File a complaint with a data protection authority if you believe your rights are violated.
7. Data Retention
We keep your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.